UNIVERSALSaaS Dashboard

SaaS Metrics Dashboard Wireframe (ARR, NRR, Cohorts)

ARR movement, cohort retention, and product adoption across three pages. Includes the ARR bridge every board asks for and the note on why it costs more to build than it looks.

SaaS Revenue and RetentionAll planstoARR$24.6M+18.4%Net new ARR$1.92M+9.7%Net revenue retention112%+3.0%Gross churn8.4%+1.2%ARR movementARR by planCustomer count and ARPALargest ARR movements
Page 1 of 3Growth. 34 elements across 3 pages, every one editable once it is open.

What's Included

Page 1

Growth

KPI card x4 (ARR, Net new ARR, Net revenue retention, Gross churn)
Filter (Plan)
Date filter (Period)
Combo chart (ARR movement)
Pie chart (ARR by plan)
Line chart (Customer count and ARPA)
Table (Largest ARR movements)
Page 2

Retention

Retention and ChurnSignup monthtoLogo retention89.6%-1.4%Net dollar retention112%+3.0%Months to payback14.2-6.6%LTV to CAC3.4x+8.1%Cohort retentionRetention curves by cohortChurn reasonsRenewals in the next 90 days
KPI card x4 (Logo retention, Net dollar retention, Months to payback, LTV to CAC)
Filter (Cohort by)
Date filter (Cohort range)
Table (Cohort retention)
Line chart (Retention curves by cohort)
Bar chart (Churn reasons)
Table (Renewals in the next 90 days)
Page 3

Product Adoption

Product AdoptionAll segmentstoWeekly active accounts3,180+6.2%Activation rate64%+5.4%Feature adoption41%+11.8%Time to first value4.2 days-14.3%Activation funnelActive accounts by tier
KPI card x4 (Weekly active accounts, Activation rate, Feature adoption, Time to first value)
Filter (Segment)
Date filter (Period)
Funnel chart (Activation funnel)
Area chart (Active accounts by tier)

Annotated, Not Just Drawn

9 elements carry a spec note: the grain of the chart, where the number comes from, what the filter applies to, what happens on click. They open in the editor and travel into the exported build spec, so whoever builds it in your BI tool reads the same thing the stakeholder signed off. Three of this template's:

  • ARR movement

    New, expansion, contraction, churn as stacked bars either side of zero, with net ARR as a line. This is the single most requested chart in SaaS reporting and the hardest to model. Budget for it.

  • Cohort retention

    Cohort down, months since signup across, retention in the cells with a colour scale. A matrix, not a table. In Looker Studio this needs a pivot table with a heatmap style.

  • Months to payback

    CAC divided by gross-margin-adjusted ARPA. Say "gross margin adjusted" on the page, because the unadjusted version is roughly 30% rosier.

Who This Template Is For

Analysts and RevOps teams at subscription businesses building the board metric set, where new, expansion, contraction, and churn have to reconcile to net.

How to Use This Template

  1. 1

    Open the template in datawirefra.me by clicking "Use This Template" above.

  2. 2

    Customize the layout — drag, resize, or swap any component to match your specific requirements.

  3. 3

    Label each component with your actual metric names (e.g., replace "KPI Card" with "Revenue MTD").

  4. 4

    Share via live URL or export to PNG/PDF to collect stakeholder feedback before building in Universal.

  5. 5

    Once approved, use the wireframe as your build spec in Universal.

Frequently Asked Questions

What is the SaaS Metrics Dashboard Wireframe (ARR, NRR, Cohorts)?+

ARR movement, cohort retention, and product adoption across three pages. Includes the ARR bridge every board asks for and the note on why it costs more to build than it looks.

Is this template free?+

Yes. All templates on datawirefra.me are free to use. Open the template, customize it, and export or share via live URL — no account required for sharing.

Can I use this for my Universal dashboard?+

Absolutely. This template is designed as a planning and alignment tool before you build in Universal. Wireframe first, get sign-off from stakeholders, then build with confidence.

Can I add or remove components?+

Yes. Every component in this template is fully customizable. You can add new chart types, remove what you don't need, resize elements, and rearrange the layout.

saas metricsARRnet revenue retentioncohort retentionwireframe template

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